Frequently Asked Questions

There are three steps in this program.

  1. The FIRST step is to get a quote from a contractor for purchase and installation of charging station that meets program requirements.
  2. The SECOND step is to apply for funding by filling out the Application Form.  This ensures that applicants don’t go out to purchase charging stations they may not receive a rebate for.
  3. The THIRD step is to submit a final report once the charging station is installed AND operational.  Information on the final report is emailed to applicants when they are approved for the program.  Once this is submitted and approved you’ll receive a rebate cheque in the mail.

All installations and paperwork must be submitted by November 30, 2017 in order to qualify for the rebate cheque.


The program is open to individuals that reside in a MURB or to parties authorized to make decisions regarding the building. This includes a building owner, manager, resident or other building representative. It is important that permission be granted to install a charging station by the appropriate authority. The person or company that applies for the funding program must be the person or company who pays for the station and installation costs. The rebate cheque will be issued to this person or company.

Eligible buildings are multi unit residential buildings that have 3 or more self-contained dwelling units. These include multiple resident buildings, and mixed-use buildings.  The charging station is for residents of these buildings.  If there is a commercial component as part of the building, restrictions should be in place that allows only a resident to utilize the charging station.

However, condo-resorts or similar buildings where a building is providing accommodations for non-residents are not eligible for this program.  The program is intended for residents of British Columbia.

Only buildings that completed construction and were occupied before March 27, 2017 will be considered for the program.

Applicants can install any number of stations, but will only be reimbursed for costs associated with the number of stations they were approved for.

For example, if an applicant applied for 2 stations and received approval for 1, the applicant can still install a 2nd station.  However, they will need to track the additional costs (material, labour, etc.) of the 2nd station and submit receipts for the 1st station minus the 2nd station.

See the FAQ on eligible costs for more information.

The ownership of the charging station is a matter that should be discussed between tenants and property owners/councils.  Fraser Basin Council does not require a specific party to own the station.  However, the applicant will be the one who is issued the rebate cheque.

No, all may apply even if there are no electric vehicle owners in the building.

Do not purchase the charging stations until after your application has been approved.  In some cases the number of charging stations you applied for may not be the number we approve to fund. Additionally, the funds available for the entire program may be fully allocated in which case you’d be put on a waitlst.

The actual installation of the charging station typically takes a day to several days.  However, additional time will likely be spent gathering necessary approval and permits to install the charging station(s).  We recommend beginning the work with your council or property managers as soon as possible as it could take several months to gain approval for the project.

No. Having received a previous incentive disqualifies you from this program.

Yes, all parking spaces available must be counted. The total number of dedicated residential parking spaces versus the total number of visitor parking spaces must be made clear.

The cost and installation of a Level 2 charging station varies. Costs can increase if a parking stall is located some distance from the electrical room, how much coring through walls or trenching through pavement contractors have to do, and the type of Level 2 charging station you choose (See Networked vs. Non-Networked stations for more information).

Below is a table that is meant to give an idea of what costs might be associated with a project. This is meant to be a guide in understanding where project costs can come from.



Cost, each ($)

Total ($)

Labour (hours)

Site Visit
















Labour Sub-Total



40A Charging Station


Under $1,000 for non-network stations
(not including the required meter)

$1,000 – $4,000.00 for networked stations


40A Breaker












40A Fused Disconnect








Materials Sub-Total








Not all meters are the same. Some meters are more accurate in measuring electricity consumption than others. As a requirement of this program, if the charging station you install does not have data tracking capabilities you must install a dedicated revenue grade meter (i.e. charging stations must have their own meter and should not be wired directly to the residential meter)

If you wish, this can be a BC Hydro meter. You can do this directly through your BC Hydro account.

  1. Log into your account.
  2. Near the top of the page you should see a menu item “Moving & Electrical Connections”, hover your mouse over this item
  3. Select “Construction & Renovations: Add/Modify Electrical Connections”
  4. Click on “Start Connection Request”

If you have any questions or concerns you can call BC Hydro’s Express Connect Centre at 1-877-520-1355

Yes, the number of EVs on the road represents less than 1% of all registered vehicles in BC. Even if all vehicles were to be replaced by EVs overnight, the demand on the grid would only increase by 19% over current base load. This is well in-line with the available capacity. Additionally, BC Hydro, in planning for future growth, is accounting for the electrical demand by EVs.

For a charging station to be eligible for the program the station must:

  • Be a Level 2 (208/240 volt) station, featuring a SAE J1772 plug;
  • Be purchased, not leased;
  • Be approved for sale and use in Canada (i.e. cUL, cETL, CSA certification);
  • Be installed by a licensed electrician (work to be completed under appropriate permit and installed to meet Canadian Electrical Code requirements);
  • Have activated communication and data tracking abilities OR be connected to a dedicated revenue grade or Measurement Canada certified meter for the charging station or group of stations.  If a meter is used, one from BC Hydro is preferred;
  • Be in operation at the project location for five years.

Another important component of the charging station is whether you purchase a “smart” station or a “basic” station.  The main difference between the two is that a “smart” station will be capable of tracking consumption and usage while a “basic” station will not.  If you prefer to purchase a “basic” station you will be required to install a dedicated revenue grade meter or Measurement Canada certified meter for tracking consumption for the station or group of stations.  If a meter is used, one from BC Hydro is preferred.

You can apply for a maximum of two charging stations per building.

Eligible costs include, but are not limited to:

  • The cost of the charging station;
  • Material required for installation of the charging station (INCLUDES wiring for future charging stations);
  • Labour and construction costs for installation of the charging station;
  • Electrical or other permits;
  • Electrical or parking area design plans;
  • Signage;
  • Costs occurring AFTER the program launch date (March 27, 2017) and BEFORE the project deadline November  30, 2017.

Ineligible costs include, but are not limited to:

  • Painting of parking area;
  • Installation of non-EVSE infrastructure (e.g. 110V outlet for vacuum cleaner);
  • Communication costs between property management and residents (e.g. notices, letters, etc.);
  • Copy or documentation fees;
  • Monthly or annual subscription fees;
  • Taxes paid on the labour, charging station, material, and any other associated cost;
  • Costs occurring BEFORE the program launch date (March 27, 2017) and AFTER the project deadline November 30, 2017;
  • Costs for charging infrastructure that are already required under building codes or other program or regulatory requirements.
  • An over-sized conduit is required to allow access to charging for future residents.
  • The conduit must allow for wiring of a total of six charging stations rated at 40 amps each, or the total number of parking stalls, whichever comes first.
  • In some cases a building might not have the electrical capacity for six charging stations, but future demand might require buildings to upgrade electrical capacity. In this case, installing an over-sized conduit now helps to decrease costs in the future.
  • Additionally, some buildings might explore the ability to manage electrical consumption amongst a group of stations. Sometimes referred to as load management, power management, or load sharing, this technology offers the ability to connect multiple charging stations.

Load management is a technique where multiple charging stations share the same electrical line. This is useful in cases where there isn’t enough electrical capacity for all the required charging stations.

  • For example, if an electrical panel only has capacity for 2 charging stations, but residents want access to four then load managed stations can allow the installation of those four charging stations. This is done by moderating the electricity consumed by the charging stations to prevent the stations from consuming too much electricity and blowing a fuse.

This helps to avoid costly upgrades to the electrical panel in MURBs and optimizes charging capacity regardless of the number of residents wanting to charge their EV’s.

The Manufacturer & Supplier List identifies which manufacturers offer load management capable charging stations.

Metro Vancouver has developed a website: that offers steps and tips in how to go about getting approval and installing a charging station in your building.

The Plug in BC site also has information on the benefits of charging stations and EVs in general. please visit the Navigating Stratas page on the Plug in BC website for additional guides and checklists. A useful tool on this page are Strata Bylaw & User Agreement templates.

There are two steps in this program.

  • The FIRST step is to apply for funding by filling out the Application Form.  This ensures that applicants don’t go out to purchase charging stations they may not receive a rebate for.
  • The SECOND step is to submit a final report once the charging station is installed AND operational. Information on the final report is emailed to applicants when they are approved for the program.  Once this is submitted and approved you’ll receive a rebate cheque in the mail.

You can contact Charlotte Argue at Fraser Basin Council:

Make sure to include your Applicant ID number if you have one in the subject line or voice message.