Installation Site Requirements

The Program recommends that proponents review the BC Hydro EV Fast Charging Design & Operational Guidelines when planning their project. These guidelines provide helpful best practices on choosing a site location, and designing, building and maintaining a fast-charging site. The Program encourages all applicants to follow these guidelines when designing for the accessibility, safety, and reliability of their fast-charging site design.

To be eligible for the Program a project’s charger installation site must be:

• Located within B.C.;
• Publicly accessible 24 hours per day, 365 days per year; and Accessible by those using mobility aids (wheelchairs, canes, etc.), including:

o A space of at least 1.2 m between any protective bollards in front of the charger, such that they do not obstruct interface (i.e. screen and/or controls);
o A rise not exceeding 9 cm above grade for any concrete footing;
o Fonts that are clear and easy to read on any signage;
o Located on a paved level surface; and
o All projects must include at least one accessible charging space. Along with the requirements listed above, to be considered
accessible, the charging space must:

1. 1. For stalls: Not be less than 2.4 m wide and provided on one side with an access aisle not less than 1.5 m wide; and
   2. For pull-through sites: Not be less than 3.9 m wide and the charging cable must be able to charge vehicles positioned at least 1.5 m away.

• Pull-through sites must:

o Have adequate ingress and egress space to accommodate larger electric vehicles and trailers.

Equipment Requirements

To be eligible for the Program all equipment must:

• Be new, and not used.
• Be purchased after pre-approval (see section 2.1);
• Remain operational by the original owner for a minimum of five years, or be replaced with a charger of equal or higher output that remains operational for five years from the date of the original project installation. Changes in equipment ownership within the five year period may be considered in extenuating circumstances (e.g. due to sale of a business) and must be approved to maintain Program funding;
• Contain appropriate certification marks (CSA, cUL, cETL, etc.) for use in B.C.;
• Be purchased from a supplier in Canada;
• Have charging port holsters and the top of interface not exceeding 1.2 m above grade;
• Remain accessible to the public for use 24 hours per day, 365 days per year;
• Include an Operating and Maintenance Plan;
• Not replace an existing charger;
• Prospective installation locations greater than 500m from the nearest public charger (Level 2 or DCFC) will be required to install at least two ports per site: either tandem DCFC stations, a DCFC and Level 2, or two Level 2 stations meeting requirements in section 3.2.1 (minimum 32 A; higher power preferred) to provide redundancy to the site. Installation of both multiple DCFCs and one or more Level 2s per site will also be supported. A multi-port station on its own does not fulfill this requirement;
• If payment is required, the charging station must meet the following criteria:

o Provide a contactless payment method on-site that accepts major credit and debit cards;
o Provide one additional payment method that allows customers to initiate a charging session and submit payment (e.g., QR code that directs to an online payment portal, payment through membership or app, or toll-free phone number); and
o Payment methods must be accessible to persons with disabilities and not affect the power flow to vehicles.

• Be entered into an online charging station database (e.g. Chargehub, Plugshare, etc.).

To be eligible for the Program DCFC equipment must:

• Be networked and be OCPP compatible by the date of installation;
• Have a minimum power output of 20 kW;
• Have either NACS (J3400) or CCS connector types.

To be eligible for the Program Level 2 equipment must:

• Have either NACS (J3400) or J1772 connector types;
• Have input power at 208 or 240 volts;
• Have a minimum power output of 32 amps; and
• Be networked and be OCPP compatible by the date of installation.

Note: As of March 12, 2025, Tesla products (e.g., electric vehicles, chargers, etc.) are not eligible for any CleanBC rebates. If you purchased or have received pre-approval for your Tesla product before March 12, 2025, it can still qualify for rebates and will be processed as normal.

Please see the Program Guide for additional eligibility requirements.

Applications will be reviewed on a minimum three-month cycle, or more frequently depending on application volume. Once a decision has been made, applicants will be notified by email if they have been successful; remaining applications will be retained for future review periods.

Upon receiving notice from FBC that a project has been approved for funding, applicants will have 60 days from the date of this notice to sign the funding agreement. Applicants then have 18 months from the date of signing this agreement to complete the
approved project and submit final project documentation. Fraser Basin Council will review the final documentation for completeness and will then issue rebates.

Information required for the application includes:

• Business type and documentation;
• Site description;
• Proof of site ownership or permission of the landowner;
• Charger type(s) and output(s);Capital budget/quotation, including:
  • Site acquisition/lease (if applicable);
  • Permits;
  • Engineering design work;
  • Electrical service extension;
  • Site preparation/civil works;
  • Electrical equipment;
  • Charger;
  • Lighting, and signage;
• Site design drawings (optional, but preferred);
• Operating and maintenance plan and calculator (mandatory);
  • Operations and Maintenance Plan template.
  • Operations and Maintenance Cost Calculator.
  • For additional guidance on DCFC station design and operations, see BC Hydro’s EV Fast Charging Design & Operational Guidelines.

Can I begin working on my project before applying to the Program?

No.  Applicants must apply and be approved for Program rebates before any costs are incurred. Any costs incurred prior to project approval will not be eligible for any rebates, except for costs of a project assessment. The date of approval is the date the Program notifies you by email that the proposed project has been approved for rebates. Project assessment costs incurred prior to pre-approval are considered eligible project costs. No rebates would be given for any expenses, including project assessment expenses, if the project is not approved.

After I am approved, is there a deadline to complete my project?

Yes. Once you receive approval, you will have 18 months to complete projects and submit final documentation.

How do I know if I am eligible for the Program?  

Applicants must apply and be approved for Program rebate(s) before any costs are incurred. Any costs incurred prior to receiving an email confirming project approval will not be considered eligible project costs. After approval is received, applicants will have 60 days to sign a funding agreement with Fraser Basin Council, and 18 months to complete projects and submit final documentation. Applicants must apply with the business/organization name that will be signing the funding agreement. The Program will not allow the transfer of rebates to subsidiaries that are not named on the application.

To be eligible for the Program an applicant must:

• Be the current site owner or have approval (in writing) from the site owner to install the charging infrastructure for a minimum ten-year period; and,
• Be a business, not-for-profit, local government, Indigenous community, utility or public sector organization located and operating in B.C. (excluding core government entities, i.e. Provincial Ministries, but including non-core entities, e.g. utilities, health authorities, school districts, universities, crown corporations, etc.)
• Meet Program uptime requirements (the Program reserves the right to withhold future program funds from organizations that do not comply. Please see section 6.0 for complete information on uptime requirements):
  • Maintain a charging site uptime of 97% or higher for charging sites made up of stations funded by the program.
  • Uptime data must be submitted to the Fraser Basin Council in a report after all applicable EV chargers are in operation for six (6) months. This report must be submitted within 90 days of the date that the chargers have been operational for 6 months.
  • In rural and remote communities with populations of 10,000 or less, where access to repair services may be limited, an exception to the uptime requirement will be considered on a case-by-case basis. An exemption to this requirement must be requested by emailing the program at PublicCharger@pluginbc.ca.

Note: A charging site located at a car dealership is only eligible for the Program if the proposed charging site is:

• located in a municipality with no existing public DCFCs at the time of applying; or
• located in an unincorporated community, and at least 15 kilometres (straight-line distance) from the nearest public DCFCs at the time of applying.

What are the site requirements for the installation?  

To be eligible for the Program, a project’s charger installation site must be:

• Located in B.C.;
• Publicly accessible 24 hours per day, 365 days per year; and accessible by those using mobility aids (wheelchairs, canes, etc.), including:

• A space of at least 1.2 m between any protective bollards in front of the charger, such that they do not obstruct interface (i.e. screen and/or controls);
• A rise not exceeding 9 cm above grade for any concrete footing;
• Fonts that are clear and easy to read on any signage;
• Located on a paved level surface; and
• All projects must include at least one accessible charging space. Along with the requirements listed above, to be considered accessible, the charging space must:

1. 1. For stalls: Not be less than 2.4 m wide and provided on one side with an access aisle not less than 1.5 m wide; and
   2. For pull-through sites: Not be less than 3.9 m wide and the charging cable must be able to charge vehicles positioned at least 1.5 m away.

• Pull-through sites must:

• Have adequate ingress and egress space to accommodate larger electric vehicles and trailers.

Are there equipment requirements for the Program? If so, what are they?

To be eligible for the Program all equipment must:

• Be new, and not used.
• Be purchased after pre-approval (see section 2.1);
• Remain operational by the original owner for a minimum of five years, or be replaced with a charger of equal or higher output that remains operational for five years from the date of the original project installation. Changes in equipment ownership within the five year period may be considered in extenuating circumstances (e.g. due to sale of a business) and must be approved to maintain Program funding;
• Contain appropriate certification marks (CSA, cUL, cETL, etc.) for use in B.C.;
• Be purchased from a supplier in Canada;
• Have charging port holsters and the top of interface not exceeding 1.2 m above grade;
• Remain accessible to the public for use 24 hours per day, 365 days per year;
• Include an Operating and Maintenance Plan;
• Not replace an existing charger;
• Prospective installation locations greater than 500m from the nearest public charger (Level 2 or DCFC) will be required to install at least two ports per site: either tandem DCFC stations, a DCFC and Level 2, or two Level 2 stations meeting requirements in section 3.2.1 (minimum 32 A; higher power preferred) to provide redundancy to the site. Installation of both multiple DCFCs and one or more Level 2s per site will also be supported. A multi-port station on its own does not fulfill this requirement;
• If payment is required, the charging station must meet the following criteria:

• Provide a contactless payment method on-site that accepts major credit and debit cards;
• Provide one additional payment method that allows customers to initiate a charging session and submit payment (e.g., QR code that directs to an online payment portal, payment through membership or app, or toll-free phone number); and
• Payment methods must be accessible to persons with disabilities and not affect the power flow to vehicles.
• Be entered into an online charging station database (e.g. Chargehub, Plugshare, etc.).

To be eligible for the Program DCFC equipment must:

• Be networked and be OCPP compatible by the date of installation;
• Have a minimum power output of 20 kW;
• Have either NACS (J3400) or CCS connector types.

To be eligible for the Program Level 2 equipment must:

• Have either NACS (J3400) or J1772 connector types;
• Have input power at 208 or 240 volts;
• Have a minimum power output of 32 amps; and
• Be networked and be OCPP compatible by the date of installation.

What are the eligible costs?  

Costs  eligible for  rebates  through the Program  will  be:

• DCFC equipment;
• Level 2 stations (co-located with DCFCs only, or meeting requirements in section 3.2.1;
• Installation costs such as labour and materials, including:

• Necessary electrical equipment (e.g. cabling and conduit, transformer)
• Earthworks;
• Paving of one parking space per charger;
• Curb and/or protective bollards around chargers;
• Lighting directly above or adjacent to chargers (within 5 m);
• Network equipment (e.g. cellular booster);
• Way finding and on-site signage pertaining to the chargers (e.g. location, output, time limits, instructions for use);
• Site markings (e.g. pavement painting);
• One security camera per charger;
• Canopy (up to a maximum of $20,000 per application can be claimed as an eligible project cost);

• Project management and engineering design fees;
• Utility provider fees for electrical connection;
• Network service provider initial sign-up fees; and
• Equipment warranty (up to five years)

Applicants must apply and be approved for Program rebates before any costs are incurred. Any costs incurred before approval will not be eligible for any rebates, except for costs of a project assessment. The date of approval is the date the Program notifies you by email that the proposed project has been approved for rebates. Project assessments costs incurred prior to pre-approval are considered eligible project costs. No rebates would be given for any expenses, including project assessment expenses, if the project is not approved.

Note: GST/PST and other taxes are not eligible costs under this program.

What do I need to submit once my project is completed?  

To receive rebate funds applicants must submit the following documentation after DCFC and/or Level 2, if applicable equipment is installed and operational:

• Invoice for DCFC equipment and/or Level 2 equipment, if applicable;
• Itemized invoice for DCFC and/or Level 2, if applicable installation;
• Copy of network agreement;
• Photo of installed DCFC and/or Level 2, if applicable equipment;
• Photo of installed contactless credit card payment system; and,
• Proof all eligible equipment, DCFCs and Level 2s, as applicable is/are operational.

Applicants are also required to comply with the Uptime reporting requirements outlined in section 6.0 of the Program Guide.

Can Indigenous communities receive enhanced rebate funding?  

Yes. Indigenous communities will be eligible for higher rebates at each tier, to a maximum of 90% of total project costs. Level 2 chargers installed as part of a funded DCFC project or meeting the requirements in section 3.2.1 of the Program Guide are eligible for a rebate of up to 50% of the additional cost or 90% for Indigenous communities.

How do you define Indigenous communities?  

Indigenous communities refer to a First Nation (I.e. Band government) or its wholly owned subsidiaries (e.g. development corporations). To receive an Indigenous community rebate, the Indigenous community must own the equipment; a third party that owns and installs equipment on Indigenous lands is not eligible for the enhanced rebates.

What are some other considerations for my site location?  

Prospective installation locations greater than 500 m from the nearest public charger (Level 2 or DCFC) will be required to install at least two ports per site: either tandem DCFC stations, a DCFC and Level 2, or two Level 2 stations meeting requirements in section 3.2.1 (minimum 32 A; higher power preferred) to provide redundancy to the site. Installation of both multiple DCFCs and one or more Level 2s per site will also be supported. A multi-port station on its own does not fulfill this requirement.

Why do I need to complete the operating and maintenance plan?  

The applicant will be responsible for ongoing operation and maintenance costs associated with the DCFC and will be required to prepare an Operating and Maintenance plan for its charger(s).

My organization has many sites, is there a rebate cap?  

Yes. Rebates may be capped at 10 per organization to reserve funds for other organizations. The Province reserves the right to limit the number of chargers funded per project.

I’d like to install a Level 2 station for contingency. What do I need to consider?  

To provide  contingency  charging in the  case a station is  occupied or  not  functioning, Level  2 chargers  installed in tandem  with DCFCs  as  part  of  the  Program  will  be eligible for  a rebate of  $5,000 ($7,500 for Indigenous communities) per Level  2 charger  (≥32  A), to a  maximum of  $10,000 ($15,000 for Indigenous communities) per  project (percentage caps  still  apply).  The level 2 charger should be networked and be OCPP compatible by the date of installation.

Is there an option to get funding if I only install Level 2 chargers?  

This Program is intended to primarily support public fast charging. Level-2 only charging projects that do not contain DCFCs are supported  when the following criteria are met:

• No public Level 2 stations (without co-located DCFCs) are eligible in Metro Vancouver or the Capital Regional District through this Program, except for:

• When the chargers are approved as part of a pilot project;
• When the project is in any of the Gulf Islands with one or fewer public
  charging stations; or
• When stations are Indigenous-owned

• Campgrounds and RV sites may be considered for Level 2 only projects, providing the above criteria are met. Campgrounds or RV sites that are not publicly accessible overnight or accessible 24/7/365 will be considered on a case-by-case basis;
• Particular focus will be on locations which have one or fewer public charging stations (Level 2 or DCFC) nearby

Priority will be given to:

• Strathcona Regional District
• Cariboo Regional District
• Regional District of Mount Waddington
• Central Coast Regional District
• North Coast Regional District (previously known as Skeena – Queen Charlotte Regional District)
• Regional District of Kitimat-Stikine
• Regional District of Bulkley-Nechako
• Regional District of Fraser-Fort George
• Peace River Regional District
• Stikine Region
• Northern Rockies Regional Municipality

See maps of B.C.’s  regional districts at https://www2.gov.bc.ca/gov/content/governments/local-governments/facts-framework/local-government-maps

Can I get more funding if I install a multi-port DCFC?  

Tandem  and multi-port  DCFCs  are eligible  for  one  rebate for  each vehicle that  can charge simultaneously  at  a given  output  level.  For  tandem  DCFC  stations  a 75%  funding limit  will  apply  while the combined dollar  cap will  remain the same.  The funding amount of multi-port  stations  will  be based on the maximum  simultaneous  output  level  of operating ports.

For  example,  if  the total  cost  for  two tandem  50  kW  stations  is  $180,000,  the  applicant is  eligible for  2 x  $50,000  rebates  =  $100,000.

If the applicant chooses to install a dual-port station with 180 kW, each port offering 90 kW, the applicant is eligible for 2 x  $50,000  rebates  =  $100,000.

Multi-port  stations  must  be accompanied by  an additional  charging station (DCFC  or Level  2)  on  the  same  site.

If installing a dual-port Level 2 charger, you will only receive up to $5,000 per port if each port is at least 32 A. A dual-port Level 2 charger with each port at less than 32A per port will only receive up to $5,000.

Are stations with less than 50 kW eligible?  

Yes. Stations with less than 50 kW would be eligible under the following conditions:

• In urban centres (i.e.  within Census  Agglomerations  or  Census  Metropolitan Areas  with a population of  100,000 or  greater);
• In areas  not  located on or  near  primary,  secondary  highways  or  major  roads, as  defined by  the B.C.  Ministry  of Transportation and Infrastructure;
• As part  of  a  tandem  installation  with  a  ≥50  kW  DCFC;
• Where an  electrical  service extension (and/or  service  upgrade,  as  applicable) to  accommodate  a  ≥50  kW  station  would  be  cost  prohibitive.

Can I submit a pilot project?  

Yes. DCFC or Level 2 pilot projects (e.g., for battery storage, off-grid, curbside, and other innovative public charging applications) may be considered through this Program if they are able to demonstrate public benefit. Specific eligibility criteria may be developed for pilot projects.

Pilot projects rebate amounts are detailed in section 3.5 of the Program Guide.

Where can I find Program information?

You can find information on the Fraser Basin Council’s (FBC) Plug In BC website (https://pluginbc.ca/publiccharger/).

How are applications submitted?

Applications will be submitted online and must receive approval before any work begins.

I’m interested in applying, what steps do I need to take?

1. Check the FBC Plug In BC site or email the Public Charger team at publiccharger@pluginbc.ca to confirm the deadline to apply. You’d also need to find out when the next information webinar session will be held.
2. Once you’ve attended the webinar, you’ll be contacted by the Public Charger team to submit preliminary information for your project. You’ll also receive a list of required documents.
3. You can engage with the Public Charger team to discuss any project or rebate queries you might have.
4. Submit your formal application.

If I don’t own the site, can I still apply for the rebate?  

Applicants who do not own the site they plan to install a DCFC at will need to include a written agreement demonstrating their right to use the site with their application for a ten-year period.

How often are applications reviewed?  

Applications will be reviewed multiple times per year. Once a decision has been made, applicants will be notified by email if they have been successful; remaining applications will be retained for future review periods.

Ministry of Energy and Climate Solutions (ECS) reserves the right to pause application reviews at its discretion for any period of time.

Which applications will be given preference?  

Preference will be given to applications that:

• Fill existing DCFC network gaps and/or underserved areas (e.g. Indigenous communities, rural and northern areas, communities with high ZEV uptake, high concentrations of existing multi-unit residential buildings, etc.);
• Are co-located with primary amenities (lighting, washrooms, non-cellular wireless (i.e. WiFi) internet available at all times);
• Are co-located with one or more additional DCFCs;
• Are located near secondary amenities, such as restaurants, shopping and attractions (e.g. parks, libraries, community centres, etc.);
• Commit to bill customers based on energy delivered (i.e. kilowatt hours [kWh]), rather than time-based billing;
• Include stations ≥75 kW when located on primary and secondary highways, where feasible;
• Include stations able to deliver ≥120 A of electricity, if proposing DCFCs with output ≥50 kW but <100 kW;
• Include Level 2 stations with a higher output than 32 A, if Level 2 stations are proposed;
• Utilize pull-through charger site design;
• Enable curbside EV charging
• Include capability to add of future DCFCs (e.g. space on site, oversized conduit, etc.);
• Demonstrate an innovative charging solution or strong public benefit in the Pilot Project stream (see section 3.5);
• Agree to provide data on charger usage;
• Include detailed site design drawings; and

• Have a track record of owning and operating existing chargers in BC and can demonstrate historical charging site uptime performance of 97% or higher over a period of at least 6 months for all chargers; and

• Include an operating and maintenance plan as part of the original application; for more guidance see BC Hydro’s EV Fast Charging Design & Operational Guidelines at EV Fast Charging Design & Operational Guidelines.

How do I apply?  

Applications are completed online. The applicant creates an online profile and applies for the number of stations desired, including information on organization type and documentation, site description, proof of site ownership or permission of the landowner, charger type(s) and output(s), capital budget/quotation (including site acquisition/lease (if applicable), permits, design, electrical service extension, site preparation/civil works, electrical equipment, charger, lighting, and signage), and site design drawings (optional). The submission of a completed operations and maintenance calculator and an operations and maintenance plan is required.

Note: Budget quotations should be fully itemized and from a qualified electrical contractor/engineering firm/consultant/an entity qualified to provide quotations related to EV chargers and related infrastructure. The budget quotations and the EV charger specifications are used to calculate and determine the pre-approved rebate amount for approved applications.

What happens after I apply?  

After you apply, FBC staff will screen applicants for eligibility and move forward applications that meet mandatory criteria. A vetting process takes place with scoring metrics to determine successful applicants ultimately decided by Ministry of Energy and Climate Solutions (ECS) (Provincial) team.

Can you tell me more about the approval process for my application?  

In consultation with Ministry of Energy and Climate Solutions (ECS) staff, FBC approves applications based on a diversity of geographic and usage types. Upon receiving notice from FBC that a project has been approved for funding, applicants will have 60 days from the date of this notice to sign the funding agreement. Applicants then have 18 months from the date of signing this agreement to complete the approved project. FBC staff will check in periodically to assess progress.

• Projects that may require advance payments to manage the cashflow, might have the option to be funded through an up-front contribution agreement. To be considered for advanced funding, applicants must submit a request in writing including the quote of expenses from a qualified electrical contractor.

What is required once I’ve completed my project?  

Once a project is completed, the Applicant provides a completion report including documentation, photos, financial report and copies of invoices to verify costs. These will be submitted online via the application platform. FBC will reserve the right to make on-site audits for projects if required. An Operating and Maintenance Plan must be submitted at this stage. An Operating and Maintenance report template is available on FBC’s Program website (https://pluginbc.ca/publiccharger/) but an alternative format may be used, as long as it contains the following elements:

Service stability

• Charger up-time targets of 97% or higher
• Performance monitoring (e.g. testing, remote, crowdsource, etc.)
• Ensuring access
  • Cleaning the interface
  • Clearing/plowing the area
  • Lighting
  • Preventing blocking by vehicles not charging

Regular maintenance/warranty

Staff training

• Customer service (on site/remote)
• Operation/signup walkthrough
• Resetting device
• Nearby charging locations
• Local towing companies

Incident response plan (e.g. for device failure, vehicle impacts, tampering/vandalism, etc.), including:

• Response procedures (e.g. shutdown, fire department, repair/replacement, etc.)
• Service provider and/or warranty service
• Response time targets
• Public notification of failure
• Spare parts supply/inventory
• Graffiti removal

Cost of electricity (including demand charges)

Network fees

Revenue collection strategy (if applicable)

Proof of Insurance

Do I need to provide station utilization data?  

Successful applicants are encouraged to provide usage data for DCFCs funded under the Program, for a minimum period of five years from the date of installation. Usage data includes information related to charging sessions (i.e.: start/end time, duration, energy, power per minute, peak power) but excludes personally identifiable data. Successful applicants will work with the Ministry of Energy and Climate Solutions (ECS) to determine the best tools and methods for data sharing.

For example, successful applicants can send station utilization data in the format of an annual report that includes a record for each charging session during the year, its start and end time, the maximum charging rate (kW), the energy delivered (kWh), and the charging connector type. It should not contain any personally identifiable information of users (names, membership numbers, credit card numbers). Acceptable formats are .xls, .xlsx, and .csv.

Final documentation will also be submitted online. Printable or paper application forms may be requested from FBC in extenuating circumstances. New stations funded under the Program will be entered into charging station databases (e.g. ChargeHub, PlugShare, etc.) with a link to the Program webpage.

Are there other programs that support DCFC projects?

ECS has partnered with Natural Resources Canda (NRCan) to provide additional funding for B.C based DCFC projects that are approved for rebates through the Zero Emission Vehicle Infrastructure Program (ZEVIP). Successful ZEVIP applicants completing DCFC projects in B.C. are automatically eligible for B.C. funding. ECS funding provides a maximum of $25,000 per DCFC to a max of 25% of the total project costs (on top of the federal funding).

The stacking of provincial funding with ZEVIP and other CleanBC Programs is not permitted. Any station that receives ECS funding through ZEVIP will not be eligible for funding through the CleanBC Go Electric Public Charger Program.

Funding from other sources must be disclosed in the participant’s application. Stacking of funding from other government funding programs with the CleanBC Go Electric Public Charger Program will be limited to 75% of eligible project costs, except in the case where the applicant is a local or Indigenous government or their department or agency in which case the stacking limit for government funding is 90% of the total project costs. Failure to disclose all sources of funding to the CleanBC Go Electric Public Charger Program may result in disqualification from the Program.

What are the new uptime reporting requirements for chargers installed after April 1, 2025?

Successful applicants are required to submit uptime data to the Fraser Basin Council in a report six months after all chargers are operational. This report must be submitted within 90 days of the six-month mark. The data must demonstrate a minimum uptime of 97% for charging sites, and include site address, number of ports, output, and minutes of downtime with categorized reasons (e.g. scheduled maintenance, vandalism, utility outage, etc.).

Please refer 6.0 of the Program guide for comprehensive information on Uptime Requirements.

Can I request an exemption to the 97% uptime requirement?

Yes. In rural and remote communities (population of 10,000 or less) where access to repair services is limited, an exception to the uptime requirement may be considered on a case-by-case basis. A formal request must be submitted to PublicCharger@pluginbc.ca.

What is considered ‘excluded time’ in the uptime calculation?

Excluded time includes charger downtime caused by natural disasters, scheduled maintenance, vandalism, internet/cellular outages, utility service interruptions, and the first two weeks of operation. This time is not counted against uptime percentage requirements.

Please refer 6.1 and 6.2 of the Program guide for comprehensive information Data Requirements and Calculation.

Are Tesla products eligible for rebates under this Program?

As of March 12, 2025, Tesla products (e.g., vehicles or chargers) are not eligible for any CleanBC rebates. However, products purchased or pre-approved before this date will still qualify and be processed normally.

Are car dealerships eligible for Program rebates?

A charging site located at a car dealership is only eligible for the Program if the proposed charging site is

• located in a municipality with no existing public DCFCs at the time of applying; or
• located in an unincorporated community, and at least 15 kilometres (straight-line distance) from the nearest public DCFCs at the time of applying.

• Nanoose Economic Development Corporation: Snaw-Naw-As Market, Lantzville; 4 stations (two 62.5 kW DCFCs, two 32A level 2); news release.
• Electrical Joint Training Committee Society: EJTC training centre, Port Coquitlam; 1 EV charger (50 kW DCFC) ; news release.
• City of Chilliwack: Victoria Ave Public Parking; 4 EV chargers (two 62.5 kW DCFCs, two 32A level 2); news release.
• Parkland Corporation: 1890 Harvey Ave., Kelowna B.C.; two EV chargers (two 62.5 kW DCFCs).
• Elite Auto Spa: Elite Auto Spa, Delta; 2 EV chargers (two 124 kW DCFCs); news release.
• City of Victoria: Bay Street Parking Lot, Victoria BC; two Level 3 EV chargers (two 50 kW DCFCs).
• Parkland Corporation: 587 Old Hope Princeton Way, Hope, BC V0X 1L4; Level 3/ Direct Current Fast Chargers.
• BC Hydro stations: 1 Carp Lake Road, McLeod Lake, BC; two Level 3 EV chargers (two 25 kW DCFCs).
• Finest at Sea: 27 Erie St, Victoria, BC; one Level 3 EV charger (one 30 kW DCFC).
• Cottonwood Mall: Cottonwood Mall, Luckakuck Way, Chilliwack, BC; two Level 3 EV chargers (two 75 kW DCFCs).
• Parkland Corporation: 1520 Hugh Allan Dr, Kamloops, BC V1S 1P4; Level 3/ Direct Current Fast Chargers.
• Leq’á:mel Development Limited Partnership: 200 – 41350 Lougheed Highway, Deroche, BC; two Level 3 EV chargers (two 62.5 kW DCFCs).
• City of Vernon: 3004 39^th Avenue, Vernon BC; two EV chargers (one 50 kW DCFC and one Level 2).
• District of  Vanderhoof : Vanderhoof Tourism and Cultural Centre; Level 2 EV charger.
• Splatsin Development Corporation: 5655 BC-97A, Enderby, BC; 2 EV chargers (two 50 kW DCFCs).
• Parkland Corporation: 23182 72 Ave, Langley Twp, BC V2Y 2K2; Level 3/ Direct Current Fast Chargers.
• Parkland Corporation: 1660 Island Hwy E, Nanoose Bay, BC V9P 9A5; Level 3/ Direct Current Fast Chargers.
• BC Hydro Cherryville: 1193 BC-6, Cherryville, BC V0E 2G3, Canada; 2 EV Chargers (two 25kW DCFCs).
• BC Hydro Fauquier: BC-6, Edgewood, BC V0G 1J0, Canada; 2 EV Chargers (two 25kW DCFCs).
• City of Victoria: 2275 Quadra St, Victoria, BC V8T 4C4, Canada; 2 EV chargers (two 50 kW DCFCs).
• Meziadin Junction Limited Partnership: 15652 Stewart-Cassiar Hwy, Stewart, BC V0T 1W0, Canada; 3 EV Chargers (one 200kW Level and two Level 2 EV chargers).
• Paz Fuels Ltd. : 27988 Fraser Hwy, Abbotsford, BC V4X 1M2; 4 EV Chargers (four 180kW DCFCs).
• Mowahchaht Muchalaht First Nation: 100 Ouwatin Road, PO Box 459, Tsaxana, BC V0P 1G0; 2 Level 2 EV chargers.
• Prince George Ford: 1111 Central Street W, Prince George BC V2M 3C9; Three 120 kW Level 3 EV chargers and three Level 2 EV chargers.
• FW Enterprises Ltd. : 3521 Dolphin Drive, Nanoose Bay, V9P 9K1; Two Level 2 EV chargers.
• Terrace Totem Holdings Ltd. : 4631 Keith, Terrace, BC; one 120kW Level 3 EV charger and two Level 2 EV chargers.
• Iskut Band Development Corporation: Iskut Rd, Kitimat-Stikine D, Kitimat–Stikine, British Columbia; one 200kW DCFC and one Level 2 EV charger.
• FLO: 1519 Admirals Rd, Victoria, BC V9A 2P8, Canada; two 100kW DCFCs.
• FW Enterprises Ltd. : 3730 Fairwinds Drive, Nanoose Bay BC V9P 9J6; Two Level 2 EV chargers.